- - Remote problem diagnosis and support
- - 4-hour onsite response
- - Replacement parts and materials included
- - Firmware updates for selected products
- - Escalation management
- - Access to electronic support information and services
- - Service available 13 hours a day - 7 days a week
- - Retail point-of-sale solution coverage
HP 5y 4h 13x7 Onsite RPOS Soltn Svc
When operate on an extended schedule, 7 days a week, you can't wait for your Point of Sales Solution to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service includes support coverage for up to 6 attached peripherals, and is available 13 hours per day during extended local business hours, 7 days a week, including HP holidays.
HP 5y 4h 13x7 Onsite RPOS Soltn Svc, 5 year(s)
HP 5y 4h 13x7 Onsite RPOS Soltn Svc. Number of years: 5 year(s), Response time: 4 h